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Our friends at FixYourMarketing.com have provided us with some great advice about SWOT analysis and a worksheet to get you started.

You may have used it before, but don’t overlook this simple, powerful tool that can give you a new perspective on old problems and open your eyes to challenges headed your way.

Do It Right
Be brutally honest about what your organization does well (and what it doesn’t), and be realistic about the challenges you face. It’s tempting to sugarcoat the negative, but it won’t help you in the long run. Keep it short and sweet. Use concise, active phrases and save the wordy sentences. Use facts, figures and examples when you can, but don’t get stuck on the details. Think now and later—considering the current situation, as well as what’s likely to happen in the future. Many items can fall into more than one category; a threat might also be a weakness. Don’t be too concerned about where things fall, just record them where they seem to fit best.

Brainstorm
Take advantage of the power of brainstorming by developing your SWOT with a group of six to eight people. You want the benefits of a group, but not one that’s so large it’s hard to keep everyone on track. Appoint someone as facilitator and another as scribe to chart ideas. Try to include a variety of viewpoints in your group. The perspective of the marketing department will be vastly different than the sales, financial, or production departments. Even if you want to focus on marketing, having diversity in your group can make your SWOT stronger. You can also include board members, customers and other stakeholders. As you brainstorm and discuss, try to get a general consensus, but remember, your group doesn’t have to agree on every point.
           
Nuts and Bolts
Whether you are a SWOT veteran or a newcomer, the list below can get you thinking about some key issues you should evaluate. Add your own questions and use your brainstorming session to generate more ideas, thoughts and issues you may need to consider.

Strengths and weaknesses
These are the internal factors that impact your organization—resources, assets, skills, etc. Do you have a great company culture that supports innovation? A weak production department? Loyal employees with tons of experience? Low morale? When identifying strengths and weaknesses, ask yourself how you stack up in these areas:

  • Management and organization structure, adequate staff in key positions; outside agencies and vendors
  • Ability to quickly implement ideas, products and services
  • Brand awareness and perceptions of your brand
  • Mission and vision of the organization
  • Financial stability and resources, budget constraints, ability to generate revenue or raise money
  • Staff experience and competencies, and employee morale
  • Organizational structure
  • Knowledge about the industry, customers and potential customers
  • Internal processes, workflow and systems
  • Location and office space
  • Technology tools and systems

Opportunities and Threats
These are external factors that impact your organization—changes to your industry, competitor activities, new products, changes in demographics, etc. These factors are outside of your control, but create the market environment in which you work. These may include:

  • Customer needs; demands for new products or services; satisfaction level
  • Customer perceptions of brands and awareness; reputation of you and your competitors in the marketplace
  • Share of market
  • Market trends; areas of growth
  • Communication trends; methods in which your customers and target audiences get information
  • New technology that can change how you and your competitors produce your products/services
  • Pricing of products and services
  • Competitor strategies and plans; major new initiatives of competitors
  • Suppliers
  • Partners
  • Agreements and contracts; long-term sales agreements (held by either you or your competitors)
  • Patents and exclusive products
  • Changes in government regulation, taxes, accreditation, etc.

Once you have completed your SWOT, it’s time to do a little analysis. Looking at your chart, what jumps out at you? Are opportunities—or threats—immediately apparent?

Here are a few more questions to help you hone in on key strengths, weaknesses, opportunities and threats.

  • Do you have opportunities to create new products/services to tap unmet consumer demand?
  • Does a competitor have a certain segment of the market locked up?
  • What weaknesses hinder your ability to move quickly on new ideas or to make changes in marketing or business strategy?
  • How is your organization perceived in the marketplace? Do your customers see you the way you want them to?
  • Which weaknesses are the biggest obstacles? How can you address them?
  • What marketplace trends (more electronic communication, new production technology, changing demographics) will impact the way you do business now? Will they help or harm what you do?
  • Are there any regulatory changes or restrictions that impact you or your communications programs? (Do Not Call lists, spam e-mail regulations, etc.)

The beauty of a SWOT is its simplicity and the summary it provides. Use your SWOT analysis to refine your marketing strategies, spur action in your organization, be proactive about changes and trends in the marketplace and evaluate where you are in relation to your competitors. A good SWOT can help you see where gaps exist in the marketplace and how you can fill them with the unique strengths of your organization. Don’t forget to check out our SWOT worksheet at fixyourmarketing.com.

 

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